Shipping Logistics

What is the average delivery time?

• 2-3 Business days for West Coast
• 4-5 Business days for Mid-West
• 5-7 Business days for East Coast

Due to a high volume of product shipments, we are experiencing delays through FedEx delivery.

Which Shipping Carrier do we use?

• Primary: FedEx
• Secondary: USPS

• Primary: FedEx
• Secondary: USPS

Can I request shipment to the local FedEx store for pick up?

Yes, at the point of checkout please request that your agent or customer service representative that you would like to have your shipment be delivered to your local FedEx store for pick up. Make sure you have the FedEx store address/location available at the time of request.

How many boxes will I be receiving?

• Box (1 of 3): 22"x21"x10”, weight: 29 lbs, Signature Required
• Box (2 of 3): 17"x16"x9”, weight: 20 lbs, Signature Required
• Box (3 of 3): 3.25"x18"x12.5”, weight: 6 lbs

• Box (1 of 2): 22"x21"x10”, weight: 29 lbs, Signature Required
• Box (2 of 2): 3.25"x18"x12.5”, weight: 6 lbs

• Box (1 of 2): 11.5" x 17.5" x 8.5", Weight 18 lbs, Signature Required
• Box (2 of 2): 3.25"x18"x12.5”, weight: 6 lbs

Customers in Zones 1, 2, 3, and 4 will be receiving 3 boxes. Customers in Zone 5 will receive an additional box totaling 4. To find out what zone you’re in, type in your zip code below.