Frequently Asked Questions

Technology
Why we are different (Chronological timeline)
How Spring Aqua compares to other water treatment systems
Spring Aqua Product Specifications
13 Health Benefits of Drinking Hydrogen Water
Company Story
Water Quality
Check water quality by Zip Code
Filter Certification by SGS
Cost Analysis
Purchase and Financing Options
Filter Maintenance
Water Cost per Gallon
Return Policy and Warranty
Shipping
What is the average delivery time?
How many boxes will I be receiving?
What are the box dimensions including weight?
Can I request shipment to the local FedEx store for pick up?
Installation
What are my installation options?
How safe is it to drill holes through granite, marble, quartz, and or other types of countertops?
How do I know it will fit in my kitchen?
If I rent a property, can I still get this unit installed?
If I'm moving, is this easy to move?
Ongoing Filter Maintenance
How do I renew my filters?
What is the warranty on filter renewals?
What is the return policy on filter renewals?
What is the Spring Aqua Loyalty Program?
Can someone help switch out my filters?
Can I DIY my filter change?
Other
How to contact customer support